The Summers Principle - T$P 21 The Summers Principle Book 0085a Incentives Are Physics, Not Levers 0055 Probability Over Time Not Certainty Per Event 0050 Mode Not Purity 0045 Capacity Is Subject To The Principle 0040 Not Designing Versus Designing Not To Design 0035 There Are Only Two Causes 0030 What Default Is 0025 What Design Is 0020 What Externalities Do 0015 The Summers Principle
Perspective 288 Perspective Book [Contract Architecture] 010 The MBA Operator Divide 009 Mom and Pop Retired 008 Independence Is Not Isolation 007 The Competitor with Deeper Pockets 006 The Economy Is Not the Argument 005 The Four Walls Theory 004 The Default Is Not Neutral 003 By Design Or By Default 002 Two Roads Perspective Fieldbook 143 From Thinking to Building 010 The MBA Operator Divide 009 Mom and Pop Retired 008 Independence Is Not Isolation 007 The Competitor with Deeper Pockets 006 The Economy Is Not the Argument 005 The Four Walls Theory 004 The Default Is Not Neutral 003 By Design Or By Default 002 Two Roads
Product 327 Product Book 2820 How I See It 2055 From Perspective to Product The PreOpening Build 2050 The Restaurant Lifecycle 2045 Should You Franchise or Go Independent 2040 What You Have That the Chain Cant Buy 2035 What the Chain Buys That You Have to Build 2030 The Variable the Corporate Playbook Is Trying to Eliminate Is Your Only Advantage 2025 Products Can Be Imitated The Experience Cannot 2020 The Chain Has a Brand Team You Have a Dining Room 2015 The Product Is Never Finished Product Fieldbook 2820 How I See It 2055 From Perspective to Product The PreOpening Build 2050 The Restaurant Lifecycle 2045 Should You Franchise or Go Independent 2040 What You Have That the Chain Cant Buy 2035 What the Chain Buys That You Have to Build 2030 The Variable the Corporate Playbook Is Trying to Eliminate Is Your Only Advantage 2025 Products Can Be Imitated The Experience Cannot 2020 The Chain Has a Brand Team You Have a Dining Room 2015 The Product Is Never Finished
People 318 People Book 3765 The Cast Competitors Cannot Replicate 3055 Hire for Friction Not Fit 3050 Stop Hiring Bodies 3045 The Cast That Runs the Cycle 3040 The Cast That Carries the Standard Forward 3035 The Cast Member Who Makes Guests Feel Known 3030 The Cast Holds the Arc 3025 You Dont Have a People Problem 3020 The Playing Field Has Changed 3015 Your Cast Is Your Only Asset People Fieldbook 3765 The Cast Competitors Cannot Replicate 3055 Hire for Friction Not Fit 3050 Stop Hiring Bodies 3045 The Cast That Runs the Cycle 3040 The Cast That Carries the Standard Forward 3035 The Cast Member Who Makes Guests Feel Known 3030 The Cast Holds the Arc 3025 You Dont Have a People Problem 3020 The Playing Field Has Changed 3015 Your Cast Is Your Only Asset Tipping Is Agency - Book Introduction Servers Make More Than Cooks Tipping Is Racist Tipping Offloads Wages Onto Guests And Hides Them On The Menu European Restaurants Do Fine Without It Servers Deserve Stability Guests Shouldn’t Have To Do Math Service Charges Are Cleaner Tipping Forces Servers To Perform For Tips Bad Tippers Exist
Performance 60 Performance Book Imprudence 4.ME.12 Transactional Instrumentation 4.ME.5 The One Period Rule 4.ME.4 The Metrics That Measure the Relationship 4.ME.3 The Numbers Youre Watching Arent Named 4.ME.2 Transactional Dystopia 4.ME.1 Leading vs. Lagging Both Sides of the Loop 4.LD.33 Singing 4.LD.11 Urgent on Problems Patient on Progress 4.LD.10 The Daily Right Fight
Profit 134 Profit Book 5.TA.2.4 The Hack Roster 5.NO.1 Comp Traffic 5.NO.0 The Numbers You Own 5.MQ.0 The Million Dollar Question 5.LV.4 The Five Year Comparison What Road Youre On Costs or Builds 5.LV.3 The Architectural Mirror Building the Read Your POS Never Gave You 5.LV.2 The Three Numbers What You Already Have and How to Read It 5.LV.1 The Tracking Gap The Data You Have and the Question You Never Asked 5.LV.0 Money and the Relationship Why the Numbers Are Not the Point 5.CVR.1 The Gap Is The Margin